God of Coins Privacy Policy

Who Controls Your Data

The data controller for all personal data processed in connection with God of Coins Casino (godofcoinspokies.com) is Terdersoft B.V., the operator of this platform. Terdersoft B.V. determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing complies with applicable data protection legislation. For questions or requests relating to your personal data, contact our Data Protection Officer at [email protected].

What Data We Collect

When you register, deposit, play, or contact us, we may collect the following categories of personal data:

Registration data includes your email address, username, and password (stored in hashed format). Account profile data may include your full name, date of birth, country of residence, and preferred currency. Payment data includes transaction amounts, payment method identifiers, and partial payment details necessary to process deposits and withdrawals. KYC data includes copies of government-issued identification documents (passport, national ID card, driver’s licence), proof of address documents, selfie images, and video call recordings where requested. Technical data includes your IP address, browser type and version, device identifiers, operating system, session timestamps, and pages visited. Communication data includes the content of live chat sessions and emails sent to [email protected] or [email protected]. Cookie data is described separately below.

How and Why We Use Your Data

We process your personal data for the following purposes and on the following legal bases:

Account management and contract performance: providing you with access to our platform, processing deposits and withdrawals, and communicating about your account. This processing is necessary for the performance of our agreement with you.

Identity verification and fraud prevention: verifying your identity through KYC procedures, detecting suspicious activity, and complying with anti-money laundering obligations. This processing is necessary for compliance with our legal obligations under the Curacao Gaming Control Board (CGA) licence held by Terdersoft B.V., and in pursuit of our legitimate interest in preventing fraud.

Responsible gambling: monitoring gameplay patterns to identify indicators of problem gambling behaviour and making responsible gambling tools available to you. This processing is in pursuit of our legitimate interests and is also a regulatory requirement under our CGA licence.

Marketing communications: sending you information about promotions, bonuses, and new features where you have consented to receive such communications. You may withdraw consent at any time by contacting [email protected].

We share your personal data with third parties only where necessary and only for the purposes described in this policy. Third-party recipients include payment processors that handle deposit and withdrawal transactions (including providers of Visa, Mastercard, Skrill, NETELLER, Bitcoin, Ethereum, Apple Pay, and Google Pay transactions); KYC and identity verification service providers; game software studios whose titles you play, including Pragmatic Play, BGaming, Evolution Gaming, NetEnt, Hacksaw Gaming, Nolimit City, Play’n GO, Quickspin, and others in our catalogue; fraud detection and security services; and IT and hosting infrastructure providers. We do not sell your personal data to any third party for marketing purposes.

Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by our regulatory obligations under the CGA licence. Account and transaction records are typically retained for a minimum of five years following account closure to comply with anti-money laundering requirements. KYC documents are retained for the period required by applicable law. If you request erasure of your data, we will delete or anonymise data that we are not legally required to retain.

Your Data Subject Rights

Subject to applicable law, you have the following rights in relation to your personal data held by Terdersoft B.V.:

The right to access a copy of your personal data. The right to rectify inaccurate personal data. The right to erasure of personal data that we are no longer required to hold. The right to restriction of processing in certain circumstances. The right to object to processing based on legitimate interests. The right to data portability for data provided by you and processed by automated means. To exercise any of these rights, contact [email protected]. We will respond within 30 days of receiving a verifiable request.

International Data Transfers

Terdersoft B.V. may transfer your personal data to third-party service providers located outside your jurisdiction. Where such transfers occur, we implement appropriate safeguards to ensure that your data receives a level of protection consistent with applicable data protection law, including contractual clauses approved for this purpose.

Cookies and Analytics

God of Coins uses cookies and similar tracking technologies on the platform. Strictly necessary cookies are required for the platform to function and cannot be disabled. Performance cookies collect anonymised data about how the platform is used, helping us identify and fix errors. Functionality cookies remember your preferences such as language and currency. You can control non-essential cookies through your browser settings or by using the cookie preferences tool available on the site. Note that disabling certain cookies may affect the functionality of the platform.

Supervisory Authority

If you believe that our processing of your personal data violates applicable law, you have the right to lodge a complaint with a competent data protection supervisory authority. The relevant authority will depend on your country of residence. For general enquiries before lodging a formal complaint, please contact [email protected] so we can attempt to resolve the matter directly.

Contact for Data Protection Matters

For any question, request, or complaint relating to the processing of your personal data, contact our Data Protection Officer at [email protected]. We aim to respond to all data protection enquiries within 30 days.